1. Introduction
Welcome to Tamagosamin Jointcare. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tamagosamin.com and use our e-commerce services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
2.2 Non-Personal Information
We may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and browsing behavior
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Personalize user experience
- Analyze traffic and usage
You may control cookies through your browser settings.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Manage your account
- Provide customer support
- Improve our website and services
- Send transactional emails (order confirmations, updates)
- Send marketing communications (if you opt in)
- Detect and prevent fraud
4. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: Payment processors, shipping companies, IT service providers
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or asset sale
All third parties are required to protect your data.
5. Payment Security
All payments are processed through secure third-party payment gateways. We do not store your full payment card details on our servers.
6. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing
- Request data portability
To exercise your rights, contact us at info@tamagosamin.com
8. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
11. International Data Transfers
If you access our website from outside Malaysia, your data may be transferred to and processed in countries with different data protection laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@tamagosamin.com
- Address: PT1223 & PT1224, Kampung Pasir, Jalan Sg. Lalang, 43500 Semenyih, Selangor.
14. Consent
By using our website, you consent to this Privacy Policy and agree to its terms.