1. Introduction
Welcome to Tamagosamin Jointcare. These Terms and Conditions govern your use of our website located at tamagosamin.com and any related services, including the purchase of products through our e-commerce platform.
By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old or have legal parental/guardian consent
- You have the legal capacity to enter into a binding agreement
3. Account Registration
To access certain features, you may be required to create an account. You agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account credentials
- Accept responsibility for all activities under your account
We reserve the right to suspend or terminate accounts suspected of fraudulent or abusive activity.
4. Products and Services
We strive to ensure that all product descriptions, images, and prices are accurate. However:
- We do not guarantee that all information is error-free
- Products may vary slightly from images shown
- We reserve the right to modify or discontinue products without notice
5. Pricing and Payment
All prices are listed in MYR unless stated otherwise.
We reserve the right to change prices at any time.
Payments must be made through approved payment methods.
You agree to provide valid payment information.
Orders will only be processed after successful payment authorization.
6. Order Acceptance and Cancellation
We reserve the right to:
- Refuse or cancel any order at our discretion
- Limit quantities per customer
- Cancel orders due to pricing errors, stock issues, or suspected fraud
If your order is canceled after payment, a refund will be issued.
7. Shipping and Delivery
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by third-party carriers.
Risk of loss passes to you upon delivery.
Shipping fees and policies will be detailed at checkout.
8. Returns and Refunds
Items must be returned within 3 days.
Products must be unused and in original packaging.
Certain items may be non-refundable.
We reserve the right to refuse returns that do not meet our criteria.
Reimbursement for accepted refunds will be less delivery and handling fees.
9. Intellectual Property
All content on this website—including text, images, logos, and designs—is owned by or licensed to Tamagosamin Jointcare and is protected by intellectual property laws.
You may not reproduce, distribute, or use any content without our prior written consent.
10. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Transmit harmful or malicious code
- Attempt unauthorized access to systems
- Engage in fraudulent or deceptive activities
We reserve the right to terminate access for violations.
11. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid for the product or service
12. Disclaimer of Warranties
All products and services are provided “as is” without warranties of any kind, unless otherwise required by law.
13. Indemnification
You agree to indemnify and hold harmless Tamagosamin Jointcare from any claims, damages, or expenses arising from your use of the website or violation of these Terms.
14. Governing Law
These Terms and Conditions are governed by the laws of Malaysia, without regard to conflict of law principles.
15. Changes to Terms
We may update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the website constitutes acceptance of the revised Terms.
16. Termination
We reserve the right to terminate or suspend your access to the website at our discretion, without prior notice, for conduct that violates these Terms.
17. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: info@tamagosamin.com
Address: PT1223 & PT1224, Kampung Pasir, Jalan Sg. Lalang, 43500 Semenyih, Selangor.